Frequently Asked Questions
Everything you need to know about your Calypso Customs order.
How long does it take to process my custom order?
Each piece at Calypso Customs is made-to-order. Please allow 5-7 business days for production before your item is shipped.
What is your return policy for personalized items?
Because our products are custom-made for you, we do not accept returns unless the item arrives damaged or there was an error in the customization process.
Do you offer international shipping?
Yes, we ship worldwide! International shipping typically takes 10-21 business days depending on your location and local customs processing.
How should I care for my Calypso Customs apparel?
To preserve the quality of the custom prints, we recommend washing items inside out in cold water and hanging them to dry.
Can I change my order after it has been placed?
We begin the design process almost immediately. You may request changes within 2 hours of placing your order by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.